Ways of Working

Ready to transform?

If your business is going places (we know it is!), then ways of working will get you there.

A successful transformation is about more than following the rules of a framework. The companies that merely check the boxes on a framework or approach never fully organize for value and continuous improvement. Instead, transforming requires a different set of behaviors altogether.

WAYS OF WORKING THAT WORK FOR YOU.

Hand-offs. Team roles. Delegation. Decision-making. Every piece must be carefully orchestrated to propel transformation success. That’s where ways of working come into play. You’ll need to nurture your culture, secure leadership alignment, and adopt a continuous improvement mindset that drive value from start to finish. Your business’s systems and cultures have evolved over time into what they are today. As a result, new ways of working won’t last with off-the-shelf solutions. Instead, your unique story demands unique solutions.  

Make ways of working work for you. We focus on engaging, enabling, and empowering your employees with a new set of tools, and arming them with techniques to lean into your culture—all while making the structural changes to ensure new ways of working stick. Time is ticking. Let’s get transformation in motion

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It’s time to walk the walk.

Planning to disregard mindsets and behaviors in your transformation? You’ll hear people talking the talk, but behind the scenes, nothing changes. 

We think it’s time to walk the walk—a shift that will propel continuous, wholesale change. How? By first aligning on a common purpose, then addressing culture, and, finally, starting small and scaling up. We can help you address all these questions, and more. 

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Empower your business to learn and adapt.

Ways of working are the formal and informal practices that blueprint how teams get work done. When you focus on ways of working, you’ll unleash the business to become more apt to learn, improve, and transform. We zero in on engaging, enabling, and empowering your employees with a new set of tools, and arm them with techniques to lean into your culture.

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We lead the pack.

Just ask the leading analyst firms. We’re among the best for embedding lasting change—and making our clients stronger for it. ALM Intelligence ranks us “best-in-class” for Client Capability Development in its 2018 HR Operations Report.

HOW WE HELP

Agile Transformation

Agility becomes actionable with the right day-to-day practices and behaviors. Building on foundational ways of working, we help you orchestrate the other crucial components that make an agile transformation possible. These include agile competencies, culture, communications, product management, business infrastructure, lean portfolio management, and more.

 

Change Coaching

The most effective change starts at the top. We coach leaders on building the competencies and confidence to usher lasting change at every level of the organization. Our approach focuses on change skills, leadership expectations, and practical tips on leading through change.

Agile Coaching

We partner with clients to embed integrated capabilities for lasting value. Our Agile Coaches train employees, coach teams, and build the capability of your internal coaches. Paired with an emphasis on change management, we’ll make sure agility sticks. 

Design-Thinking Coaching

Foster an appreciation for the people-first experience. We help clients embed experiential principles into processes, team structures, roles, and more. In the end, teams will feel empowered to challenge assumptions, think from the perspective of customers, and find bold, creative solutions to problems.

Culture Coaching

Through an intensive partnering process, we help leaders unleash the power of both their own—and their team’s—natural strengths. Along the way, we’ll develop strategies to increase success by building employee support for desired culture change and encouraging feedback as new behaviors come to life.

High-Performing Teams

Creating a high-performing team is about more than hiring the right team members or your team’s ratings at the end of the year. We help clients embed the right infrastructure, environment, and culture to maximize team potential.

High-Resiliency Organizations

Empower your employees and teams to view constant change as an opportunity for growth. We help clients instill the ways of working necessary to anticipate, prepare for, respond, and adapt to change and disruption. The result? Businesses that thrive in today’s (and tomorrow’s) volatile world.

     

    OUR THINKING

    Ballet
    White papers

    Setting the Stage for Operating Model Transformation

    Driving Change with Design Thinking
    White papers

    Driving Change with Design Thinking

    Scaling Agile by Creating a Learning Organization
    Blogs

    Scaling Agile by Creating a Learning Organization

    Beacon 2021: Executive Summary
    E-Books

    Beacon 2021: Executive Summary

    Leading the PMO Into an Agile World
    White papers

    Leading the PMO Into an Agile World

    Meet Our Experts

    Joshua King

    Joshua King

    Master Practitioner

    Joshua leads North Highland’s agile practice in the US with experience transforming organizations across many industries.  He helps teams and organizations refocus around how they create and realize value, regardless of the role or function in the organization. His depth of experience in organizational transformation across functions helps to create a broader perspective that can drive agility.

    Ravi Jay

    Ravi Jay

    U.K. Agile Transformation Lead

    Ravi leads North Highland’s Agile Transformation practice in the U.K. He has over 16 years of engineering and consulting experience and is an expert in guiding cross-functional programs through complex agile transformations to create products that people love to use. His large-scale agile advisory and DevOps background helps clients yield maximum value from their strategic growth initiatives, using a people-centered design methodology.

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