Hero Image
Any crisis can be a solemn reminder that “business as usual” is a fragile notion.
Confronting the pandemic, most leaders are operating in a reactive posture, forced to make tough financial and operational choices in response to urgent needs. Instead, we believe today’s climate opens the door for businesses to transform forward in unprecedented ways. This transformation begins with the workforce. Intentionally designing for the role of the employee advances immediate efficiency imperatives, while powering reimagined customer experiences for differentiation that lasts beyond the confines of the crisis. Although bleak, the current situation presents a pivotal point of inflection to reimagine existing paradigms of alignment, ways of working, and culture for sustained differentiation. If not now, never.
Our Work in Action
Image
![COVID 19](/sites/default/files/styles/tag_image_video_content_tile_mobile_tablet/public/2020-03/CV-19_Cover_2.jpg?h=e26e3356&itok=wuiJ9APf)
![A Pivotal Moment for the Supply Chain](/sites/default/files/styles/insight_detail_thumbnail_desktop/public/2020-04/GettyImages-1215769774.jpg.webp?itok=YMRRShY2)
![Adaptive Workforce Models](/sites/default/files/styles/insight_detail_thumbnail_desktop/public/2020-04/GettyImages-520512799.jpg.webp?itok=lSJzUmtW)
![Curtailing Crises through the Command Center](/sites/default/files/styles/insight_detail_thumbnail_desktop/public/2020-03/top-view-photo-of-3-men-in-front-of-laptop-2566581.jpg.webp?itok=pITqmYec)
![Putting CMS COVID-19 Guidance into Perspective](/sites/default/files/styles/insight_detail_thumbnail_desktop/public/2020-04/person-leaning-on-wooden-table-holding-white-tablet-3758759%20%28002%29.jpg.webp?itok=s4Zq77J2)
![3 Steps to Accelerate State Medicaid Agency COVID-19 Response](/sites/default/files/styles/insight_detail_thumbnail_desktop/public/2020-03/bill-oxford-8u_2imJaVQs-unsplash%20%28002%29.jpg.webp?itok=aRrQE69y)
Webinars
![Horizons](/sites/default/files/styles/insight_detail_thumbnail_desktop/public/2020-05/1942_Horizon_NH_LandingPage_Banner_052620.png.webp?itok=_GUFlKDW)
![Webinar Recording: A Pivotal Moment For The Supply Chain](/sites/default/files/styles/insight_detail_thumbnail_desktop/public/2020-05/1881_Supply%20Chain%20Webinar%20NH%20Now%20Image_2650x1786_04.30.20.png.webp?itok=ABh8YOT-)
![Curtailing Crises through the Command Center](/sites/default/files/styles/insight_detail_thumbnail_desktop/public/2020-03/top-view-photo-of-3-men-in-front-of-laptop-2566581.jpg.webp?itok=pITqmYec)
![Webinar Recap](/sites/default/files/styles/insight_detail_thumbnail_desktop/public/2020-04/MicrosoftTeams-image%20%285%29.png.webp?itok=k8hRAKRI)
![Transformation's Inflection COVID](/sites/default/files/styles/insight_detail_thumbnail_desktop/public/2020-03/CV-19_Cover_0.jpg.webp?itok=00ufhNCt)
Latest Thinking
![Powering Coronavirus Defense with Meaningful Change](/sites/default/files/styles/insight_detail_thumbnail_desktop/public/2020-03/ambulance-architecture-building-business-263402.jpg.webp?itok=4ATOMLA9)
![Reskilling for the Future of Now](/sites/default/files/styles/insight_detail_thumbnail_desktop/public/2020-04/annie-spratt-MChSQHxGZrQ-unsplash.jpg.webp?itok=ESFbsrDR)
![Amplified HR: Responding to Now While Driving the New Normal](/sites/default/files/styles/insight_detail_thumbnail_desktop/public/2020-04/woman-using-gray-laptop-computer-in-kitchen-1251833.jpg.webp?itok=WN5XbHDR)
![Energy Blog](/sites/default/files/styles/insight_detail_thumbnail_desktop/public/2020-04/zachary-theodore-guADzpF9pDI-unsplash%20%28002%29.jpg.webp?itok=ipvhflay)
![Bringing Clarity to Crises with Analytics](/sites/default/files/styles/insight_detail_thumbnail_desktop/public/2020-03/Warehouse%20Shoppers.jpg.webp?itok=2p4LvObN)
![A brighter Horizon](/sites/default/files/styles/insight_detail_thumbnail_desktop/public/2020-05/GettyImages-1191744336.jpg.webp?itok=e1AnoDD6)
![Innovation Requires Risk and Resilience](/sites/default/files/styles/insight_detail_thumbnail_desktop/public/2020-05/GettyImages-1163611794.jpg.webp?itok=Hc1LZtWd)
![Managing Growth and Innovation Results Through Game Planning](/sites/default/files/styles/insight_detail_thumbnail_desktop/public/2019-11/GI%20Games_Cover_2a.jpg.webp?itok=N0wyY_eq)
![Modernizing Hospitality Crisis Management](/sites/default/files/styles/insight_detail_thumbnail_desktop/public/2019-11/gerson-repreza-802750-unsplash.jpg.webp?itok=_KxkamlM)
![Image](/sites/default/files/styles/insight_detail_thumbnail_desktop/public/2019-11/arlington-research-kN_kViDchA0-unsplash.jpg.webp?itok=AlBom7dN)