Managed Services
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Powering Path

Powering your path to enterprise evolution with people.

Change is rapidly becoming business as usual, compounded by factors such as customer experience differentiation, ease of access to cloud-based technology solutions, new competitor threats, and cost reduction imperatives. The ability to successfully execute on these changes, accentuated by the need for always-on transformation, is mission critical.

Delivering value

Delivering value with Managed Services.

We optimize high-functioning teams by bolstering performance and driving sustainable business results beyond that of typical staffing solutions, while reducing costs associated with traditional consulting services. We serve as a critical extension of your management team, working hand-in-hand to cultivate the talent needed to execute your mission-critical initiatives and help you keep pace with the accelerated rate of change.

How We Can Help

Bolstering Capacity

To help you keep pace with the resource challenges brought by continuous transformation, we attract and retain a pool of best-in-market talent to meet anticipated resource demand.

Instilling Capability

We enable you to develop your internal capabilities and evolve them. This encompasses the leadership, tools, processes, and deep domain expertise critical to evolving ways of working, fostering agility, and reducing risk for the long-haul.

Fostering Community

Our emphasis on community-building creates a sense of belonging, strengthens engagement, and connects the workforce to your mission. 


North Highland is the glue that holds our strategic programs together.

IT Sourcing Manager

Our Thinking


To Thine Employees Be True (Part One)


To Thine Employees Be True (Part Two)


To Thine Employees Be True (Part Three)

Tom Bodeep

Vice President, Managed Services Lead

Tom is a Vice President at North Highland, leading the firm’s Managed Services practice. He brings over 25 years of managed services experience. Previously, he spent ten years with Spherion in national account leadership roles and another decade with TRC, where he transformed a staffing provider in a leading contact center managed services company

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