ISO 9001:2015 specifies requirements for a quality management system when an organization:

• Needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
• Aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.

Scope: North Highland’s ISO 9001 certification is applicable to Process and Business Analytics and Program and Project Management work in the United Kingdom.

ISO/IEC 27001:2022 specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within the context of the organization. It also includes requirements for the assessment and treatment of information security risks tailored to the needs of the organization.

The requirements set out in ISO/IEC 27001:2022 are generic and are intended to be applicable to all organizations, regardless of type, size or nature.

Cyber Essentials is a Government-backed and industry-supported scheme that helps businesses protect themselves against the growing threat of cyber attacks and provides a clear statement of the basic controls organizations should have in place to protect themselves. It is the UK Government’s answer to a safer internet space for organizations of all sizes, across all sectors.

Developed and operated by the National Cyber Security Centre (NCSC), Cyber Essentials is considered the best first step to a more secure network, protecting you from 80% of the most basic cyber security breaches.

The Management Consultancies Association (MCA) is the voice of the consulting industry and the representative body for the UK’s leading management consulting firms. As a member of the MCA, North Highland is committed to Consulting Excellence – a scheme that promotes high standards of ethical behavior, value for clients and professional development. Consulting Excellence confirms consulting’s status as a great profession central to the UK’s ability to grow businesses and deliver valued public services. North Highland’s learning and development journey for our consultants has also been accredited against the Chartered Management Consultant (ChMC) Award through both CMI and the MCA.

This proves that we have met the standard required for developing knowledge, understanding, and professional practice of Management Consultancy. We are the 18th Firm to have received this accreditation, and one of the first to receive it for a global learning and development offering. Our consultants are now able to receive the Chartered Management Consultant Award themselves after 5 years of experience rather than 7 thanks to our approach to learning and development being accredited against the MCA Competency Framework.