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From insight to implementation, we will help you identify and pursue
unexpected ways to solve the most complex challenges.
Learn More About Us2015 Outlook
From innovative change to the evolution of big data, the 2015 Outlook explores challenges
and opportunities on the horizon for the healthcare, IT, financial services and retail industries.
Download NowSeriously Smart Blog Posts
We are very proud to announce the launch of our blog,
covering several important business challenges spanning all industries.
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WE'RE ALWAYS THINKING
For most of the last 20 years, the banking industry (banks and credit unions) has been building new branches furiously, while during much of the same timeframe, experts have been using terms such as over-branched, branch market saturation, and obsolete to predict the demise of bank branches. We could add the emerging channel of mobile banking (smart phone and tablets); more capable ATMs; and increased competition from non-banks like Ally Bank, Capital One 360 (formerly ING), Discover Bank, and USAA Bank, as all put pressure onto the bank branch as we know it. While circa-1996 predictions of branch closings wouldn’t seem out of place in today’s industry headlines, bank branches continue to be key to most bank strategies.
Physician Engagement is easy to say but hard to do. A good physician engagement strategy is the foundation for ongoing change that lead to better outcomes, better patient-centered care and reduced costs to sustain the organization long-term. Learn more from Ricardo Martinez, M.D., FACEP.
A new Forbes Insights report, conducted in association with North Highland, explores the relationship between companies and their consulting partners when working on strategic engagements, ranging from the initial scope definition to the lasting impact of projects and programs. According to the report, a vast majority of executives say their consulting projects have been a success. Yet this level of satisfaction may stem partly from complacence and partly from challenges in defining and monitoring success. Download the report to view the detailed results.
"It was always fun. I always felt that we would get the delivery and was never nervous that we wouldn’t hit the deadline - that’s very reassuring."
North Highland, in partnership with The Florida Department of Juvenile Justice (DJJ), took a fragmented organization and created highly specialized teams to tackle procurement and provider management functions – enabling a new way of doing business. The results include streamlined processes and skilled up teams who understand the value of working together for sustainable change.
White Paper
Sparks Grove’s new study, “The Pursuit of Standard Operating Innovation,” examines how marketing innovation drives real value for companies by impacting every part of the enterprise. The study was conducted by leading experience design agency, Sparks Grove, a division of global consultancy North Highland; along with its research partner Econsultancy. The second annual report in the partners’ B2B research series reveals how to foster innovation in a repeatable, measurable way.
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