We’re always thinking - from what today’s opportunities mean for tomorrow’s businesses, to how we can help clients create a stronger future. Browse our collection of insights and join the conversation. We'd love to hear what you’re thinking.



Robert L. McCann, Executive Vice President, The Nielsen Company

“It’s always helpful when a consultant is truly willing to roll up their sleeves and help. That’s what sets North Highland apart from the others.”

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Sustainable Business Model Key to Specialty Pharmacy Success

Most hospitals are new to Specialty Pharmacy and struggle to run specialty programs as efficient businesses. Hospitals can gain a competitive advantage by leveraging their integrated care teams to deliver more value than retailers and mail-order pharmacies. Achieving success lies in developing a sustainable business model that enables the enterprise to succeed in this complicated care delivery environment.

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Case Study

Strategic Transition to Centralized Shared Services Improves Global Law Firm Savings

An elite international law firm provided core business functions – including Information Technology, Human Resources, Finance, Business Services, Business Development and Library services – to its more than 30 locations worldwide. Its leaders sought to reduce costs and improve efficiency through a centralized shared services center. But they could not risk the costs of an ineffective or inefficient implementation. North Highland helped the firm design an effective, efficient structure for the new Center, which is on track to deliver £51M in cost savings within its first 10 years. The Center also has been shortlisted for a Management Consultancies Association Performance Improvement award.

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