partners in public service
When you work with North Highland, you have a partner in public service. We believe in always doing the right thing for our clients – delivering pragmatic solutions to achieve leadership priorities and public policy objectives.
Our experienced consultants serve as advisors and champions in tackling the toughest challenges of public sector organizations. North Highland is the smarter investment, delivering projects faster and with more measurable impact.
HOW WE can HELP
General Government Services
North Highland offers government entities a full range of public sector consulting services to align strategies, improve operations and efficiency, empower people, manage suppliers, leverage technology, and expand citizen services.Read More
Health and Human Services
We help government organizations effectively manage and implement Medicaid, Child Welfare, Behavioral Health, Eligibility, and the Affordable Care Act aligned systems, initiatives, and priorities to deliver the very best client outcomes.Read More
From seaports to airports, railroads, subways, buses and highways, our transportation infrastructure must be maintained and delivery systems must be safe, efficient, and easily accessible. We provide strategic guidance to transportation organizations to keep economies thriving.Read More
To help higher education institutions, K-12 schools and school districts, and Departments of Education, we provide services to improve programs and processes and promote student success, giving educators the tools to educate our children, developing our world’s future leaders.Read More
Data and Analytics
We help governments use data and analytics to transform the way they deliver public services. Our consultants work with public sector organizations to develop innovative uses for data while improving governance, data exchange, and system interoperability.Read More
Human Capital and Change Management
Equipped with public sector industry leading best practices and a comprehensive library of tools, our team stands ready to accelerate workforces towards becoming more engaged, capable, and aligned with broader missions and strategies.Read More
Modularity for Medicaid Systems: More Than Just Technology
The next generation of MMIS technology promises to transform the way states manage what is, for many of them, their single largest program. Most states have multiple agencies that make up the Medicaid enterprise, with MMIS as the hub. Those agency partners - along with providers and recipients - may all be served by having a more modular system.
Medicaid Transformation Made Easy
Medicaid is the healthcare provider for about 60 million Americans and there are big IT solutions required to meet the needs of both the agencies and the people it serves. But instead of looking at this from a purely technological standpoint, we look at it from the business side. That includes a look at both the people and the technology. Learn more in our latest Made Easy.
Citizen Experience - Why CX and UX are Vital to the Public Sector
The principles of customer and user experience are just as relevant for public sector organizations. Creating intuitive customer journeys are not just a nice to have, they are central to driving efficiency savings and improving relationships between public sector organizations and the citizens they serve.
Procurement - A Strategic Enabler to Reduce Costs and Improve Efficiency
Public Sector agencies are continually pressured to leverage procurement functions to deliver efficiency, reduce costs, and derive value. But to be effective, they must anticipate, plan for, and mitigate risks that lead to breakdowns in the procurement life cycle.
Managing Director and Global Public Sector Lead
Barbara has more than 20 years of experience in leadership in and around government organizations. Her experience includes consulting to state government executives and Fortune 500 business executives on the business of good, cost-effective, delivery-effective government. She has held positions in private organizations, as well as top leadership positions with two state agencies.
Marty has more than 25 years of experience developing and implementing business, operational and IT strategies for financial services, communications & media, and hospitality companies, as well as federal civilian agencies. His experience includes over 17 years of consulting focused on strategy and business planning development, merger integration, business process design and improvement and program & project management.