Public Sector

growing public sector capabilities for the public good

The U.S. will add more than 33 million residents by 2030. The U.K. will grow to 71 million, adding an estimated 5.6 million residents, in the same time period. Those who serve these growing populations face increased demands, limited resources and heightened risk as they work to make the world a better place, one citizen at a time.


North Highland helps leaders in federal, state, central and local governments accomplish more with greater efficiencies. We understand the unique challenges of the public sector, and specialize in mitigating risk and delivering value that positively impacts both the bottom line and society at large.

HOW WE can HELP

Strategic Planning/Business Cases

As constituent needs become increasingly complicated and dynamic, public sector leaders need watertight strategies to deliver optimal outcomes efficiently and cost effectively. North Highland applies localized perspective and experience to conduct assessments and feasibility studies; secure funding; and define short- and long-term roadmaps with data-driven benchmarking. Our thoughtful approach activates and empowers the people, processes and technologies needed to deliver on leadership priorities and public policy objectives.

Procurement Lifecycle Strategy

Procurement management can enable public sector agencies to reduce costs, improve efficiency and generate real and lasting value. But to be effective, procurement organizations must anticipate, plan for, and mitigate risks and obstacles that lead to breakdowns in the procurement lifecycle. Over the last 10 years North Highland has worked with clients to lead the procurement of more than $1 billion in services. Public sector agencies across the globe have turned to us to both manage one-time procurement projects and to design and deliver more powerfully effective procurement organizations. From market scans and negotiation support to internal strategy development and change management, North Highland’s experienced leaders reduce risk and drive greater value in the procurement process. 

Program & Project Management

In delivering publicly funded programs and projects, staying in-scope, on-task and within budget are non-negotiables. However, meeting those requirements on large scale, complex projects and programs is anything but simple. North Highland’s program and project management services applies localized expertise and PMO gold standards to not just meet, but exceed, deliverable objectives. Our team excels at orchestrating large system replacements, skillfully synchronizing moving parts and people to complete programs and projects on time, within budget and in perfect harmony.

Process Improvement

In the face of shrinking budgets and elevated public scrutiny, process improvement is critical to improving the citizen experience and impacting outcomes. North Highland works with public agencies across the globe to unlock new efficiencies with smarter, faster, and more cost-effective ways of working, going beyond one-time fixes to establish cultures of continuous improvement.

Data & Analytics

The sheer quantity of citizen data offers governments extraordinary opportunities. Yet massive amounts of data will only improve efficiency and citizen experience when it is harnessed as a strategic asset. North Highland helps governments make the most of their data and analytics opportunities. We partner with public agencies to organize, analyze and share data in ways that support decision-making and spur citizen engagement, while improving governance, data exchange and system interoperability.

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Human Capital & Change Management

Dramatic shifts in government workforces call for new ways of managing human capital. North Highland has extensive experience delivering human capital strategies for the changing workforces of the world’s largest public and private organizations. Equipped with industry leading practices and comprehensive talent management approaches, our team stands ready to accelerate your human capital programs to-wards becoming more aligned, agile, and impactful.

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North Highland offers government entities a full range of public sector consulting services to align strategies, improve operations and efficiency, empower people, manage suppliers, leverage technology, and expand citizen services. Read More
We help government organizations effectively manage and implement Medicaid, Child Welfare, Behavioral Health, Eligibility, and the Affordable Care Act aligned systems, initiatives, and priorities to deliver the very best client outcomes. Read More
From seaports to airports, railroads, subways, buses and highways, our transportation infrastructure must be maintained and delivery systems must be safe, efficient, and easily accessible. We provide strategic guidance to transportation organizations to keep economies thriving. Read More
To help higher education institutions, K-12 schools and school districts, and Departments of Education, we provide services to improve programs and processes and promote student success, giving educators the tools to educate our children, developing our world’s future leaders. Read More

Barbara Ray

Managing Director and Global Public Sector Lead Firm Leadership
Barbara serves as a Managing Director and Global Public Sector Lead. She brings 20+ years of experience in leadership around government organizations and a track-record of driving profitable growth with companies moving into the public sector. Her areas of expertise include consulting to state government executives and Fortune 500 business executives on the business of cost-effective and delivery-effective government.

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