Adapting to an evolving healthcare Landscape
For healthcare organizations, surviving and thriving in today’s ever shifting political, regulatory, and marketplace climate requires parallel thinking and action: Understanding how to adapt and innovate, while evolving existing strategies that have proven successful to date.
At North Highland, we’ve built a healthcare team with focus, intention, and purpose. Our experts have walked in your shoes and are skilled at identifying the key market drivers that are pushing the industry forward. We have honed advisory and program implementation services designed to provide our clients with the insights needed to expand their missions today and into the future.
How we help
At the core of any business is its relationships with those it serves. Healthcare is a unique conglomeration of intersecting relationships designed to ultimately serve one key constituent – the consumer. Sometimes it’s easy to forget, particularly among all the other relationships vying for attention across the healthcare landscape. And it’s against this backdrop of competing priorities, that consumers often feel disenfranchised and frustrated.
North Highland’s expertise is designed to calibrate and improve organizational performance by enhancing the experiences consumers have when accessing healthcare services – strengthening the connection between patients and the healthcare organizations who serve them.Read More
Enhancing Operational Performance
The U.S. healthcare system has evolved. Changing regulations and reimbursement models, emerging technologies, new clinical collaborations, mergers, and consumer demands require organizations to adapt. It is now essential to find groundbreaking yet cost-effective ways to deliver value and expand returns. North Highland’s approach to operational excellence is to help clients boost productivity while reducing expenses, as well as enhance service quality while maximizing profitability.Read More
Optimizing New Partnership Value
Whether faced with maximizing the value of a new acquisition, designing protocols that enhance the goals of a strategic partnership, or working to align culture and performance into a fast-growing organization, North Highland’s expertise yields the strategic, technical, and program implementation capabilities that help clients realize the full potential of their M&A and partnership initiatives.
Expanding Market Presence
In an era when traditional retailers and health plans are creating new entities, technology companies are applying AI and other technologies to impact their client’s healthcare objectives, asserting clarity around your company’s value is key to both protecting as well as growing market presence.
North Highland’s capabilities dig deep into the experiences that make a brand connect with constituents. Our work helps clients understand where their brand promise resonates, where it needs support, and uncovers new ways to communicate and align with healthcare consumers, providers, and channel partners that are vital to the healthcare ecosystem.Read More
The Best Kept Secret in Healthcare
Currently, the U.S. spends two to three times as much per capita on healthcare as most industrialized countries. Quality of care, however, is not directly tied to spending. The U.S. ranks 28th—below almost all other wealthy countries—when it comes to the quality of its healthcare.