Our Leadership

Mediocre just won’t cut it.

Quite simply, we want to be excellent. And that’s what our people are, because we know it’s what our clients deserve and expect. We hire the expertise our clients require and the character we desire. We’re collaborative, lead with respect, and don’t need to validate our egos.

Managing Directors

Daniel Reardon

Managing Director and Chief Executive Officer Firm Leadership Board of Managers
Dan is Managing Director and Chief Executive Officer of North Highland. Prior to being named CEO, he served as President and Chief Operating Officer and as a Vice President heading the company’s process, strategy, and enterprise customer relationship management service areas.

Navid Ahdieh

Managing Director Firm Leadership
Navid serves as a Managing Director at North Highland, bringing 20 years of management consulting expertise in designing and embedding future-focused operating models and capabilities. With an extensive transformation background, Navid has led the cultivation and strengthening of high-growth, highly diversified financial services accounts spanning multiple markets.

Jim Arnold

Managing Director and President Firm Leadership
Jim currently serves as Managing Director and President at North Highland. He has extensive experience in management consulting with specific areas of expertise include strategy and advisory, strategic planning, management consulting operations, process improvement, merchandising, assortment planning, budgeting and forecasting, store operations and product development.

Alex Bombeck

Managing Director and President Firm Leadership Board of Managers
In a rapidly shifting market, Alex Bombeck has spent the last 25 years helping organizations adapt customer and employee engagement strategies to leverage digital platforms, transforming their technology, infrastructure, operating and organizational models to meet future business needs. Today, as North Highland’s Managing Director and President Alex leads the firm’s client-facing strategy and sales and demand generation activities, including go-to-market strategies.

Lauren Childers

Managing Director and Chief Financial Officer Firm Leadership
As Managing Director and Chief Financial Officer at North Highland, Lauren oversees the financial growth and development for the firm. As a seasoned CFO, Lauren’s 15 plus years of expertise covers a breadth of corporate finance and strategic planning for high growth environments. Prior to joining North Highland, Lauren served as the CFO at BeavEx where she led the company’s accounting, financial reporting, financial planning and analysis, tax, risk management, and strategic planning.

Rich Denness

Managing Director & Global Healthcare Lead Firm Leadership
Rich has 25 years in the healthcare, pharmaceutical and life sciences industry. Through his extensive healthcare background he has a breadth of experience in helping global companies set successful visions, exceeding operating plan objectives and meeting high level sales results.

Tony Doocey

Managing Director and Global Media, Entertainment, and Communications Lead Firm Leadership
Tony Doocey has spent the last 30 years leading the transformative changes required to thrive in today’s market. Across technology, sales, customer experience, and people and change management, Tony has helped companies design and execute transformation programs that reshape infrastructures and operating models to meet future business needs.

Tina Ehrig

Managing Director and Global Head of Strategy and Performance Improvement Firm Leadership
Tina Ehrig is the global lead for North Highland’s Strategy team and Performance Improvement service line with over 20 years of experience in consulting. Prior to joining North Highland, Tina was a Partner in Accenture’s Business and IT Strategy practices. Tina specializes in helping clients achieve higher performance through growth initiatives, operational excellence work, and transformation efforts.

Anne Game

Managing Director Board of Managers Firm Leadership
With more than 30 years of consulting experience, Anne Game’s transformative work in the manufacturing, consumer products and hospitality sectors has been both sustainably valuable and immediately impactful. She’s watched the stock of a struggling enterprise tick up real-time as the results of her three-month value creation project were presented, and she is equally inspired by the ongoing growth and long-term capabilities developed through her work.

Ben Grinnell

Managing Director and Global Head of Technology & Digital Firm Leadership
Ben is a Managing Director and Global Technology and Digital Service Line Lead. His career has spanned from Programmer to Architect to Programme Manager to CIO. The last 15 years he has advised the c-suite on how to transform functions to accelerate robust delivery without building technical debt. He's a conference speaker and expert panelist on DevOps and is helping large enterprises with their digital transformation journeys.

Matthew Klein

Managing Director, COO and CMO Firm Leadership
Serving as North Highland’s Chief Operating Officer and Chief Marketing Officer, Matt leads the firm’s operations, marketing, information technology and knowledge functions. He has pioneered go-to-market, performance improvement, voice-of-customer, sales operations, and digital marketing programs that have driven sustained, bottom-line growth. With more than 20 years developing and deploying the strategies that drive improved operational performance and connect brands with the hearts and minds of the people who matter most: customers, consumers, employees and stakeholders.

Jeff McMahon

Managing Director Firm Leadership
For more than 20 years, Jeff McMahon has enabled Fortune 100 companies to shape the future of the rapidly shifting financial services, telecommunications and energy and utilities industries. Through strategy articulation, enterprise risk management, business process optimization and merger integration, Jeff’s career is marked by strategies that grow revenue, enhance efficiencies and mitigate risk.

John Norkus

Managing Director Firm Leadership
John brings more than 25 years of management consulting to North Highland, along with deep experience in delivering business value, developing high performing teams and a strong track record of leading companies from vision through execution. In his role as Managing Director, John is responsible for the firm’s client strategy and growth. Prior to joining North Highland, John was a Principal at Deloitte Consulting in Global Revenue Management Transformation as well as Customer Transformation, serving as an advisor to the C-suite.

Barbara Ray

Managing Director and Global Public Sector Lead Firm Leadership Expert
With more than 20 years’ experience leading profitable growth strategies for organizations engaged in the government sector, Barbara Ray brings deep industry expertise to her roles as managing director and global public sector lead. At North Highland, Barbara’s growth and leadership initiatives have been instrumental in generating greater client value and inspiring ingenuity and integrity firm wide.

Sara Roberts

Managing Director Firm Leadership
Sara serves as a Managing Director based out of North Highland’s San Francisco office, leading the service lines for the firm. Sara is an expert on organizational and culture transformation, the author of the newly released book "Nimble, Focused, Feisty: Organizational Cultures that Win in the New Era and How to Create Them," the co-author of "Light Their Fire: Using Internal Marketing to Ignite Employee Performance and Wow Your Customers," and a sought-after keynote speaker.

Charles Vivian

Managing Director Firm Leadership
Charles serves as Managing Director, enhancing the firm's client strategy and activities. With more than 20 years of experience and based in London, Charles is laser focused on ensuring that North Highland is focused on broadening and enhancing the services we provide to better meet the evolving needs of our clients and to respond to the rapidly changing business environment. He has a background in starting and building businesses both as a consultant and as a founder and CEO.

Kimberly Currier

Senior Vice President, People Team Firm Leadership
Kimberly is Senior Vice President for North Highland’s people team (HR). She has over 20 years of experience leading award-winning talent strategy and development teams. Today, Kimberly leads the people strategy team, driving positive experience and unleashing potential through talent and human resource strategy and practice.

Paul Falor

Chief Information Officer and Head of Technology Strategic Alliances Firm Leadership
As North Highland’s chief information officer and head of technology strategic alliances, Paul Falor is driven by a passion to enable efficiency and innovation through technology. Paul has spent more than two decades leading information technology and information security initiatives for companies in the financial services and consulting industries.

Angela Navarro

Senior Vice President of Operations  Firm Leadership
Angela serves as Senior Vice President of Operations, bringing with her more than 20 years of experience in complex, enterprise-wide operations, professional staffing and workforce solutions. Her expertise in developing effective solutions to clients' complex workforce issues is extensive, balancing business needs and inspiring leadership to design programs which deliver a high return on investment. Angela has a legacy of building and leading highly effective sales and operations teams.

Board of Managers

Rear Admiral Marsha J. Evans

Board of Managers
Marty was elected as non-Executive Chairman of the Board at the start of 2015. She has been a board member since 2008, serving as Chair of the Governance Committee and a member of the Compensation Committee. Marty also distinguished herself as one of only a handful of women to reach the rank of rear admiral during her 30 year career in the Navy.

Alex Bombeck

Managing Director and President Firm Leadership Board of Managers
In a rapidly shifting market, Alex Bombeck has spent the last 25 years helping organizations adapt customer and employee engagement strategies to leverage digital platforms, transforming their technology, infrastructure, operating and organizational models to meet future business needs. Today, as North Highland’s Managing Director and President Alex leads the firm’s client-facing strategy and sales and demand generation activities, including go-to-market strategies.

Bill Douglas

Board of Managers
William (Bill) W. Douglas, III is a 30-year veteran of the Coca-Cola system. He joined Coca-Cola in 2004, serving as the Chief Financial Officer from 2005 to 2013. Bill oversaw the 2010 transformation of CCE into a European operating company, with returns of nearly $7 billion to shareowners in the following years. Starting in 2013, he served as head of CCE’s Supply Chain team, before retiring in 2015, and he is now Vice Chairman of the UGA Foundation.

Anne Game

Managing Director Board of Managers Firm Leadership
With more than 30 years of consulting experience, Anne Game’s transformative work in the manufacturing, consumer products and hospitality sectors has been both sustainably valuable and immediately impactful. She’s watched the stock of a struggling enterprise tick up real-time as the results of her three-month value creation project were presented, and she is equally inspired by the ongoing growth and long-term capabilities developed through her work.

Loretta Penn

Board of Managers
Loretta is the founder and President of PECC, LLC, an executive coaching and consulting company. Penn works with senior executives, business owners, entrepreneurs and individuals to create greater alignment between business goals, vision and profitability.

Daniel Reardon

Managing Director and Chief Executive Officer Firm Leadership Board of Managers
Dan is Managing Director and Chief Executive Officer of North Highland. Prior to being named CEO, he served as President and Chief Operating Officer and as a Vice President heading the company’s process, strategy, and enterprise customer relationship management service areas.

Nick Shreiber

Board of Managers
Nick is an international executive with more than 30 years of senior leadership experience in both line management and management consulting. As CEO of Nick Shreiber & Associates, LLC, he advises business leaders on issues of strategy, organization, and operations.

Keith Wetmore

Board of Managers
Keith currently serves as Managing Director for Major, Lindsey & Africa, the world’s largest legal search firm. He retired from his former role as Chair Emeritus of the law firm Morrison & Foerster, LLP at the close of 2017. Previously, while at Morrison & Foerster, Keith served as Chair of the Firm and Chief Executive Partner from 2000 to 2012. Elected to four successive terms as CEO of the global firm, Keith is credited with doubling the revenue of the firm and tripling profitability within his 12-year tenure as CEO.

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