Our Leadership

Mediocre just won’t cut it.

Quite simply, we want to be excellent. And that’s what our people are, because we know it’s what our clients deserve and expect. We hire the expertise our clients require and the character we desire. We’re collaborative, lead with respect, and don’t need to validate our egos.

Managing Directors

Daniel Reardon

Managing Director and Chief Executive Officer Firm Leadership Board of Directors
Dan is Managing Director and Chief Executive Officer of North Highland. Prior to being named CEO, he served as President and Chief Operating Officer and as a Vice President heading the company’s process, strategy, and enterprise customer relationship management service areas.

Jim Arnold

Managing Director and President Firm Leadership
Jim serves as a Managing Director and President at North Highland, bringing with him extensive experience in management consulting and the Retail and Consumer Packaged Goods industry. Jim has made measurable contributions to clients and Fortune 100 companies in the areas of revenue growth, margins enhancement, cost reduction and improved customer experiences.

Alex Bombeck

Managing Director and President Firm Leadership
Alex serves as a Managing Director and President at North Highland. He brings more than two decades of advisory and professional services experience to the firm, as a global communications agency executive in digital innovation, media planning advertising, promotion, relationship management, analytics and direct marketing.

Rich Denness

Managing Director & Global Healthcare Lead Firm Leadership
Rich has 25 years in the healthcare, pharmaceutical and life sciences industry. Through his extensive healthcare background he has a breadth of experience in helping global companies set successful visions, exceeding operating plan objectives and meeting high level sales results.

Tony Doocey

Managing Director and Global Media, Entertainment, and Communications Lead Firm Leadership
For the past 25 years, Tony's career has included senior leadership roles in TMT sector at Accenture and Andersen Consulting as well as various roles in industry. Tony has a breadth of experience in helping companies execute large transformation programmes on their technology, sales, customers services, and people functions.

Anne Game

Managing Director and Atlanta Market Lead Board of Directors Firm Leadership
Game has 30+ years of consulting experience in manufacturing, consumer products and hospitality sectors. Her focuses include performance improvement and people and change. Previously, Game was a partner with Deloitte Consulting as the practice leader for the southeast middle market. Board service has included Georgia Symphony Orchestra, Woodruff Arts Center Young Audiences, Atlanta Chamber Players and the Performing Arts Patrons Association at the CCCEPA.

Ben Grinnell

Managing Director and Global Head of Technology & Digital Firm Leadership
Ben is a Managing Director and Global Technology and Digital Service Line Lead. His career has spanned from Programmer to Architect to Programme Manager to CIO. The last 15 years he has advised the c-suite on how to transform functions to accelerate robust delivery without building technical debt. He's a conference speaker and expert panelist on DevOps and is helping large enterprises with their digital transformation journeys.

Matthew Klein

Managing Director and Chief Marketing Officer Firm Leadership
Matt has 18 years of marketing and consulting experience developing global brand strategies and value propositions that drive sustainable growth. Matt is responsible for North Highland’s Go-To-Market strategy and the firm’s Marketing, Communications, Knowledge Management and Sales Enablement functions. Previously, Matt was the global head of marketing and communications for a $1.5 billion division of Aon and was a Managing Consultant with Zyman Group.

Bob Lamont

Managing Director Firm Leadership
Bob is a seasoned executive with 25+ years of experience across both industry and consulting. He has extensive experience in the media and entertainment, financial services and hospitality industries, with specific expertise in business strategy, organizational change management and customer experience solutions. Bob has an abundance of experience in launching and growing new markets, new practices and ventures, and leading teams to drive firm-wide growth.

Jeff McMahon

Managing Director and Charlotte Market Lead Firm Leadership
Jeff is a Managing Director and Market Lead with background in financial services, telecommunications, and energy/utility industries, helping Fortune 100 clients increase revenue, enhance customer experience and manage risk. His expertise includes enterprise risk management, business process management and merger integration. Prior to North Highland, he was a Manager in Accenture's process practice area.

John Norkus

Managing Director and Midwest Geography Lead  Firm Leadership
John brings 25+ years of management consulting experience in delivering business value, developing high performing teams and leading companies from vision to execution. John is responsible for growth and leading client relationships in our Midwest geography, including his hometown Chicago, Minneapolis and St. Louis. Prior to North Highland, he was a Principal and an advisor to the C-suite at Deloitte Consulting.

Barbara Ray

Managing Director and Global Public Sector Lead Firm Leadership
Barbara serves as a Managing Director and Global Public Sector Lead. She brings 20+ years of experience in leadership around government organizations and a track-record of driving profitable growth with companies moving into the public sector. Her areas of expertise include consulting to state government executives and Fortune 500 business executives on the business of cost-effective and delivery-effective government.

Beth Schiavo

Managing Director and Chief Financial Officer Firm Leadership
Beth brings more than 23 years of audit and business advisory experience with extensive cross-industry expertise across large multinational organizations and multidimensional insight in business strategy and process. Previously, Schiavo served as an assurance partner at Ernst & Young, serving both domestic and global public and privately-held clients headquartered in the Southeast.

Mary Slaughter

Managing Director and Chief People Officer Firm Leadership
Mary brings a 25 year record of successful human resources experience in complex, global organizations. She has led large scale cultural transformation efforts, talent retention and global training operations across several continents. Prior to joining North Highland, Mary spent five years as the Chief Talent Officer for SunTrust before moving into the consulting space, leading client engagements in support of human capital initiatives.

Paul Falor

Chief Information Officer Firm Leadership
Paul Falor is the Chief Information Officer & Head of Technology Strategic Alliances with North Highland. He has 20 years of information technology and security experience across a variety of industries. He is responsible for all aspects of North Highland's technology environment, as well as identifying and nurturing strategic alliances to meet the technology needs of our clients.

Board of Directors

Rear Admiral Marsha J. Evans

Board of Directors
Marty was elected as non-Executive Chairman of the Board at the start of 2015. She has been a board member since 2008, serving as Chair of the Governance Committee and a member of the Compensation Committee. Marty also distinguished herself as one of only a handful of women to reach the rank of rear admiral during her 30 year career in the Navy.

Bill Douglas

Board of Directors
William (Bill) W. Douglas, III is a 30-year veteran of the Coca-Cola system. He joined Coca-Cola in 2004, serving as the Chief Financial Officer from 2005 to 2013. Bill oversaw the 2010 transformation of CCE into a European operating company, with returns of nearly $7 billion to shareowners in the following years. Starting in 2013, he served as head of CCE’s Supply Chain team, before retiring in 2015, and he is now Vice Chairman of the UGA Foundation.

Anne Game

Managing Director and Atlanta Market Lead Board of Directors Firm Leadership
Game has 30+ years of consulting experience in manufacturing, consumer products and hospitality sectors. Her focuses include performance improvement and people and change. Previously, Game was a partner with Deloitte Consulting as the practice leader for the southeast middle market. Board service has included Georgia Symphony Orchestra, Woodruff Arts Center Young Audiences, Atlanta Chamber Players and the Performing Arts Patrons Association at the CCCEPA.

Robert L. Guido

Board of Directors
Bob served as Chief Executive Officer and Vice Chairman of Ernst & Young's Assurance and Advisory Practice. In these positions, he was responsible for overall business strategy and had significant dealings with both the Security and Exchange Commission (SEC) and the Public Company Accounting Oversight Board (PCAOB) on behalf of the firm.

Loretta Penn

Board of Directors
Loretta is the founder and President of PECC, LLC, an executive coaching and consulting company. Penn works with senior executives, business owners, entrepreneurs and individuals to create greater alignment between business goals, vision and profitability.

Daniel Reardon

Managing Director and Chief Executive Officer Firm Leadership Board of Directors
Dan is Managing Director and Chief Executive Officer of North Highland. Prior to being named CEO, he served as President and Chief Operating Officer and as a Vice President heading the company’s process, strategy, and enterprise customer relationship management service areas.

Nick Shreiber

Board of Directors
Nick is an international executive with more than 30 years of senior leadership experience in both line management and management consulting. As CEO of Nick Shreiber & Associates, LLC, he advises business leaders on issues of strategy, organization, and operations.

Keith Wetmore

Board of Directors
Keith is currently Chair Emeritus of the law firm Morrison & Foerster, LLP, where he served as Chair of the Firm and Chief Executive Partner from 2000 to 2012. Elected to four successive terms as CEO of the global firm, Keith is credited with doubling the revenue of the firm and tripling profitability within his 12-year tenure as CEO.

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