Transformational Change for New Operational Realities
Regulating professionals and businesses is undergoing seismic shift from pure oversight to customer focused while still protecting the citizens. This change requires rethinking the way agencies operate to drive easier compliance with state and local regulations. We provide consulting services that help agencies examine all aspects of the organizational structure and business process to achieve maximum efficiency in service delivery. This includes compliance with laws regulating day-to-day service delivery that require inspections and investigations for violations.
Technology Advancements Drive Service Delivery Improvements
Technology modernization is the cornerstone to driving better service delivery. Professionals and businesses demand easy to access information and transactional activities. Citizens demand transparency. Our team can assist in planning, procurement and implementation of transformational technology that supports the agencies desire for better customer service.
Data Analytics for Focused Compliance
With state resource shortages and budgets stretched, regulatory agencies are seeking ways to more efficiently verify compliance with regulatory laws. We have developed strategies for analyzing legacy inspection data to determine the most efficient and effective inspection patterns that allow inspectors to focus on the entities that will result in the greatest return for the investment. In addition, analysis is done to identify the most effective training and proactive communications to drive the voluntary compliance.
Making It Easy to Meet Regulatory Requirements
Professionals and businesses can face multiple government regulatory bodies as they start and deliver their services. Often that can take months filling out complex forms and providing significant supplemental documentation. Our team developed a comprehensive solution that provides professions and businesses with an easy to use tool that gives them a checklist of all their regulatory obligations for federal, state and local regulatory bodies. The tool supports ongoing maintenance as laws change. Regulated entities can get the entire list of obligations in three clicks or less and then can link to each of the sites that allow for the transactional activity to be completed.