Data and Analytics
Data that Delivers A Fresh Perspective.
High quality analysis can help transform data into your most dynamic competitive asset. Unleash your organization’s potential with analytics and insights that help you describe, predict and improve performance.
We help companies move past hype, make informed decisions, respond to change and prepare for the future. We bring together industry experience and technical skill to meet client objectives, boost investment in systems and data, and achieve fast, meaningful results that you can trust, with low risk.
How We Can Help
Our experts extract meaningful patterns from data to describe, predict, and improve customer experience effectiveness and business performance. Techniques include predictive modeling, machine learning, text mining, topic modeling, and embedding analytics business operations
High-quality analytics, grounded in clean, secure data, enables compelling, actionable data stories, scorecards, and dashboards.
From operational data stores to enterprise data warehouses to in-memory analytics warehouses, either on-premise or cloud, we architect and build the underlying infrastructure to support insight-rich organizations.
We develop business intelligence and analytics strategy to drive business strategy and objectives. Our approach drives data quality through data governance and MDM frameworks across people, process, and technology.
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Datalogue: A Data & Analytics Podcast
Datalogue is a podcast hosted by leaders in our firm's Data & Analytics capability. Dwight Specht (North Highland Vice President, Global Data & Analytics Lead) and Tyler Brownfield (North Highland Business Architect) sit down with thought leaders from our firm and beyond to talk about tangible ways they've used some of the newest tools and strategies to solve complex problems.
Bringing Clarity to Natural Disasters with Analytics
While we believe that the well-being and recovery of communities should always take precedence over the bottom-line, data & analytics presents a compelling solve to the emergency response supply chain challenge—ensuring the delivery of products to those in need, while upholding product profitability.
Developing a Platform for Customer Insight
North Highland helped a leading automotive vendor develop a predictive model for customer segmentation to drive a diversified sales mix. The organization pinpointed a segment of customers likely to purchase mechanical services – and deployed a tailored discount offer to encourage this population to purchase those services.
Conversion Modeling Leads to a Seven Times Return on Investment
The client hoped to achieve 1,200 new mechanical conversions by the end of 2016 from the targeted list and expected a 6-month break-even point. Actual results were 1,955 new conversions beating the client goal by 63% with breakeven occurring at 2 months!
Using Data to Find the Optimal Mix of Retail Locations and Resources
As your company expands, the challenge of identifying which personnel serve which territory grows. Assigning managers to oversee a balance of stores causes increased complexity, and trying to equalize travel time, merchandising assortments, store footprint, sales volume, and other factors across regional leaders can be very tricky.