Process and Business Analysis
Processes that turn big ideas into bigger gains
Process is the fragile, yet critical, link between strategy and value. Leadership changes, economic cycles, industry disrupters, and mergers and acquisitions all threaten to fracture that link.
North Highland provides your greatest reinforcement with current and future state mapping and an agile process improvement strategy that infuses fitness into your greatest competitive advantages. North Highland’s leaders are part inspired strategists, part resourceful activators, ready to optimize your resources against your greatest opportunities, from design through execution.
How We Can Help
If you don’t know why you’re doing something, you shouldn’t be doing it. Our business analysis capabilities focus on developing internal business analysis skills, tools and content to consistently, creatively and accurately drive results now and in the future. Armed with those capabilities, our Managed Services offering helps organization’s make smarter investments in business and IT change, while building internal capacity through tried and true training methodologies.
We apply Lean and Six Sigma processes to systematically reduce waste and defects, empower your people, focus on your customer and manage by evidence.
We help our clients identify key issues within their operations and prioritize both tactical and strategic improvements, all while continuing to meet quality and customer service requirements.
Financial Services Company Leads Industry with Streamlined Payment Processing for Healthcare
A major financial services company needed to quickly enhance and automate medical payment processing for its healthcare clients. Our deep healthcare expertise enabled the firm to accelerate, develop and launch an effective and profitable solution.