Process is the critical link between strategy and value.
Leadership changes, economic cycles, industry disrupters, and mergers and acquisitions all threaten to fracture that link. We provide you with current and future state mapping and an agile process improvement strategy that infuses fitness into your greatest competitive advantages. Our leaders are part inspired strategists, part resourceful activators, ready to optimize your resources against your greatest opportunities, from design through execution.
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Scott Rainey
Vice President and Capability LeadScott Rainey is the Process and Business Analysis lead and a Client Executive for North Highland. He has 21 years of consulting experience in the public sector with an emphasis in assisting organizations through complex projects covering the lifecycle spectrum from idea to reality to achieve the highest degree of service. Scott works directly with executives in the state and local government.
Jim Arnold
Managing Director and President Firm LeadershipJim currently serves as Managing Director and President at North Highland. He has extensive experience in management consulting with specific areas of expertise include strategy and advisory, strategic planning, management consulting operations, process improvement, merchandising, assortment planning, budgeting and forecasting, store operations and product development.
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