Technology and Digital
Tech and Digital Innovation That's Future-Proof.
Technology and digital disruptors have perhaps the greatest potential to reshape markets than any force in history. The impacts of such disruptions are far-reaching, affecting every organization, in every sector, in every industry.
At North Highland, we help organizations drive market gains by aligning technology and digital with strategy and culture, optimizing the types of tools and services that drive informed decision-making, enable internal collaboration and create platforms for meaningful customer engagement.
How We Can Help
AI & Cognitive Services
Our expertise helps organizations advance beyond human scale. We evaluate and integrate artificial intelligence, automation, and machine learning into organizational ecosystems to improve performance, deliver experience, and catapult growth.Learn More
From strategy to development to support, we solve business problems with digital technology. Web, mobile, CRM, CMS, or intranet, we create custom, customer- and employee-focused digital applications that are rapidly built and can be continuously improved throughout their life.
Businesses today are challenged to deliver value quickly, at scale, and with agility. These organizations know they need to adopt a digital approach but are challenged to make it work. Digital Transformation helps customers become a digital business across its people, processes and technology.
Digital Transformation: Are You Leading with Agility or Fragility?
Is your Digital Transformation agile or fragile? A successful transformation requires looking at the end-to-end value stream starting with your supply chain, moving with the workforce, and then delivering for the customer. In this video, North Highland’s Ben Grinnell offers five key steps to success in your Digital Transformation.Video
Technology and Digital Made Easy
We are all digital companies now. It's not enough to know your products and services in the market - you have to know how to digitize them. Global Head of Technology and Digital Ben Grinnell explains what critical operating tenets digital companies need to succeed.Video
County Achieves Autonomy Over IT Services with Agile Approach
One of the largest county governments in North Carolina entered into an agreement to share technology resources with a local city government in late 2010. After operating as a shared services function for a few years, it became apparent in 2014 that the model no longer met the needs of either entity. A decision was reached to separate operations, leaving the county without a technology architecture capable of delivering integrated citizen services or viable disaster recovery capabilities.
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