Technology is an ever-changing industry that has aided in the growth of today’s world. As such, technology leaders must make strategic choices in sourcing for IT functions.
The question has always been “insource vs. outsource,” and in recent years, companies have shifted toward insourcing. In the Spring 2023 DevOps Enterprise Journal by IT Revolution, Ben Grinnell, North Highland’s Managing Director and Global Lead of Technology and Digital Service Line, details the reasons DevOps transformations in outsourced ecosystems are more difficult than those in insourced ecosystems. He also provides seven actions leaders can take to improve their chances of success.
In this report, Ben challenges firms to “have open dialogue about the organizational goals and the goals of potential supplier organizations, not just at the organizational level but down to how their people are incentivized to achieve those goals.”
