ALM BENEFITS PRO: Kia McLain on Transforming the Healthcare Provider Partnership

The relationship between healthcare organizations and the provider community is imperative to improving the industry’s value and culture, especially in the post-pandemic world. Through effective and collaborative partnering, patients are able to receive the right care at the right time in the right setting. Kia McLain, Associate Vice President and Healthcare Client Executive, encourages healthcare leaders to adopt a “change-ready” culture in her self-written article featured in ALM Benefits Pro. 

“To propel the provider partnership transformation, health system leadership must begin with establishing a culture that supports continuous change and transformation – what we call a “change-ready” culture,” said Kia. “These change-ready cultures are well positioned to respond and support continuous healthcare transformation.” 

Read the full ALM Benefits Pro article for more details on how to prepare the healthcare industry to be “change-ready.”

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