At first glance it may seem that project managers and business analysts have conflicting objectives with one focused on project delivery and the other on solution delivery. But by unlocking new opportunities for collaboration, these two roles can form a powerful partnership that will accelerate progression of their individual objectives.
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- Workforce and Org Optimization
The Eight Wastes of Process Improvement
All too often, we focus on the steps we need to take in order to improve the process. Rarely, do we take a moment and look at what we can do to improve the approach to “process improvement.” Here’s a closer look at the potential wastes in process improvement approaches and how they can be prevented.
Optimizing Your Customer Experience-Focused Organization
We don’t believe you need to be further convinced that CX is important. We think you need a practical guide for competing and thriving in the Experience Economy, where nothing matters more than the experience you offer.
Hacking Your Workforce to Align It With New Business Strategies
Courtney Albert, master practitioner, discusses how leaders can hack your organization to more quickly align your workforce to meet new business imperatives in TLNT.