How We Help
OUR WORK IN ACTION
North Highland merged and updated processes and information architecture to create a new system whose intuitive interface uses end-user input to anticipate and provide relevant information.
We've Earned Our Stripes
The New Dawn of Talent Management in the Transportation Industry
Beacon 2020: Hospitality Insights for the Year Ahead
Shaken, Not Stirred: The Smart Ticketing Revolution
Powering Potential through Personalization in Hospitality
Powering Experience at the Speed of Insight
Dodging Fare Evasion: Improving Revenue Collection with Fare Payment…
Chris McCarthyVice President and Global Transportation Lead
Chris has 25 years of experience in the transportation industry, working with the rail, transit, state and federal government, private industry, and international banks. Specific areas of his expertise include strategy development, project management, market analysis, financial planning, public policy, and international business and trade.
Bill CaswellGlobal Hospitality Practice Leader
Bill Caswell is the firm’s Global Hospitality Practice Leader. During a career spanning more than 30 years, Bill has served a multitude of clients including global hospitality corporations, vacation ownership companies, restaurant, and retail enterprises. Bill’s expertise includes customer experience, loyalty programming, operations, employee development, business efficiency, and technology development & integration.