Business Architecture Best Practices

In this case study, we explore how North Highland implemented a global solution (NH360) for Business and Enterprise Architecture tooling. This included comprehensive customization and extension, supported by best practice guidance.


Client Situation

The client aimed to replace an old EA tool and introduce a Business Architecture capability for their 300+ architects worldwide. 


Our Approach

  • Built core Business Architecture structures and content using various existing sources.
  • Designed custom dashboards and reports to present Business Architecture content consistently, using always up-to-date information from the repository.
  • Set up a two-way API with legacy client systems embedded in different workflows and external processes. This centralized their content and contributed to the global architecture.
  • Established modeling practices and a taxonomy of terms for consistent communication across continents and cultures.


Value Delivered

  • For the first time, all architects can use a single common repository and way of working.
  • Legacy content from various support systems is now available consistently and up-to-date from a single source.
  • Business capabilities are presented consistently and adopted across the entire enterprise.
  • Details about plants and manufacturing facilities are centralized and standardized.
  • All these factors contribute to both the current state landscape and target state scenarios, significantly aiding consistent, meaningful maturity measurement, and strategic planning.

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