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Welcome to the experience economy.
Customers now determine the strength of their relationship with a company based on the experiences they provide. This new paradigm presents the opportunity for organizations to succeed through experience-based differentiation. We take an end-to-end, ecosystem approach to design and deploy meaningful interactions across channels. The result? Impactful experiences and CX-optimized organizations that are enabled to design and deliver real, sustainable results.
How We Can Help
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![Rob Sherrell](/sites/default/files/styles/employee_headshot/public/images/Rob_Sherrell.jpg?h=dc03d7c5&itok=oFXmJVcT)
Rob Sherrell
Managing Director, Global Transformation Lead
![Rob Sherrell](/sites/default/files/images/Rob_Sherrell.jpg)
<p>Rob has over 20 years of customer strategy and customer-driven transformation expertise. He has led hundreds of successful customer and employee-centered engagements for B2B and B2C clients across industries. Rob specializes in helping our clients expand their market presence via experience-based differentiation.</p>