Hero Image

Remaining resilient in the face of change

CTA Banner
Have a business challenge?
Future

Prepare for a future that does not yet exist.

Organizations that thrive in times of transformation behave more like organisms than machines. They evolve. They adapt. They are resilient enough to bend without breaking. Organizations that approach transformation with these characteristics earn the ability to manifest their own competitive advantage. We help organizations tap into these necessary characteristics, developing flexible strategies that enable culture, talent and infrastructure, coupled with the industry and consulting expertise to bring those strategies to life.

How We Can Help

Agile Transformation

We offer a set of integrated and holistic services that create long-lasting habits that improve product quality, time to market, and embrace customer priorities.

Enterprise Transformation

Our approach applies organizational strategy and transformation management, agile change, strategic PMO and performance management to derive success from complex, interdependent, and multifaceted initiatives.

Structural Transformation

Nothing makes us happier than molding structural changes into a strategic advantage that brings more money, more capabilities and more opportunities.

Legislative-Driven Industry Solutions

We transform compliance into a competitive advantage, with deep industry knowledge, advisory expertise and differentiated knowledge capital.

Customer-Centric Transformation

We create customer-first organizations by establishing a culture of customer-centricity and building the skills, organizational structures, data and insights practices, and ways of working to maintain a differentiated advantage.

Latest Thinking

IT Common Operations in a Multi-Vendor Environment: Getting it Right
In The News

Alex Bombeck On How To Use Digital Transformation To Take Your…

Changemakers - Revenue and Costs Edition
Press Release

North Highland Names Navid Ahdieh Its Global Leader of Strategy and…

People Smiling
Press Release

North Highland Named 2022 MCA Awards Finalist in Two Categories

People hiking
Story

Webinar Insights: Flexibility is the New Structure – How to be Made…

Person drawing door on wall
Videos

Flexibility Is The New Structure: How To Be Made For Change

Navid Ahdieh

Navid Ahdieh

Managing Director, Operational Transformation Lead

Navid has 20 years of expertise in designing and embedding new customer, workforce, and operational models and capabilities for clients that drive growth and resilience through change and transformation.

In addition to Navid's role as Managing Director, he serves as North Highland's Global Strategy Practice Lead, he serves on the Firm’s Diversity, Equity and Inclusion Committee, and he guides the Firm’s next generation talent strategy program (The Academy).

Rob Sherrell

Rob Sherrell

Vice President, Customer Transformation Lead

Rob has over 20 years of customer strategy and customer-driven transformation expertise. He has led hundreds of successful customer and employee-centered engagements for B2B and B2C clients across industries. Rob specializes in helping our clients expand their market presence via experience-based differentiation.

Let's Talk