Prepare for a future that does not yet exist.
Organizations that thrive in times of transformation behave more like organisms than machines. They evolve. They adapt. They are resilient enough to bend without breaking. Organizations that approach transformation with these characteristics earn the ability to manifest their own competitive advantage. We help organizations tap into these necessary characteristics, developing flexible strategies that enable culture, talent and infrastructure, coupled with the industry and consulting expertise to bring those strategies to life.
How We Can Help
Managing Director, Global Lead of Strategy and Management Consulting
<p style="margin-bottom:9px">Navid has over 20 years of expertise in designing and embedding new customer, workforce, and operational models for clients that drive growth and resilience through change and transformation.</p> <p>In addition to Navid's role as Managing Director, he serves as Global Lead of the firm’s Strategy and Management Consulting practices. Navid also serves on North Highland’s Diversity, Equity and Inclusion Committee, and he guides the firm’s next-generation talent strategy program (The Academy).</p>
Vice President, Customer Transformation Lead
<p>Rob has over 20 years of customer strategy and customer-driven transformation expertise. He has led hundreds of successful customer and employee-centered engagements for B2B and B2C clients across industries. Rob specializes in helping our clients expand their market presence via experience-based differentiation.</p>