Brett is a consultant with over 25 years of proven experience driving business strategy execution and managing organizational transformation. He has a passion to change the way healthcare is delivered through enhanced customer experience and intelligent automation technology.
Nancy’s 35-year career has been dedicated to helping Fortune 500/1000 clients conceptualize, create, and deliver high-value initiatives, using technology and digital as key enablers. Throughout, she’s kept a strong focus on driving growth, optimizing workforces, and delivering process and experience improvements. Nancy spends much of her own time supporting her two sons as they pursue Division 1 college baseball careers—that is, when she’s not playing competitive tennis and doing fantastic work on the boards of Music City Baseball, Barge Design, and Nashville Children’s Alliance.
Todd has been successfully building and transforming businesses for over two decades and is committed to enabling the capabilities of companies to recognize and realize business value and generate profitability. Todd’s specific areas of expertise include customer engagement, sales and service effectiveness, multi-channel strategy and operations, brand loyalty and advocacy, project and program management, product and platform development, transformational applications, strategic planning, and global alliances.